AI Support Agent
Resolves FAQs, order tracking queries, return requests and support tickets instantly — 24/7 — without manual intervention. Handles 80% of all customer queries autonomously.
80% Auto-Resolved
Build a scalable eCommerce business engineered for growth, efficiency and market leadership. Your AI agent handles support, sales, abandoned cart recovery and omnichannel marketing — 24/7, across every channel your customers already use.
7-day free trial · Credit card required · Cancel anytime
One intelligent system that handles every customer-facing operation — from first message to repeat purchase — fully automated, always active, always converting.
Resolves FAQs, order tracking queries, return requests and support tickets instantly — 24/7 — without manual intervention. Handles 80% of all customer queries autonomously.
80% Auto-ResolvedDetects abandoned carts and incomplete checkouts in real time, then triggers personalized multi-channel recovery sequences with timed discount codes — recovering up to 62% of lost revenue.
62% Revenue RecoveredProactively recommends products, delivers personalized discount offers, drives upsells and re-engages dormant customers — generating measurable incremental revenue without any manual effort.
3× Conversion RateAI-powered SMS, Email and WhatsApp campaigns triggered by customer behaviour, purchase history and real-time segments — delivering the right message at precisely the right moment.
SMS · Email · WhatsAppFrom "Where is my order?" to complex return requests — your AI support agent delivers accurate, empathetic responses in under 1 second, 24 hours a day, across every channel. See exactly how it responds below.
AI pulls live order data directly from Shopify or WooCommerce and responds in under 1 second with courier name, tracking number and precise delivery estimate. Zero wait time. Zero manual lookup.
AI answers 100% of repetitive customer questions instantly — shipping timeframes, return windows, size guides, payment methods — trained on your store's complete knowledge base from day one.
When a query requires human attention — wrong items, damage claims, refund requests — AI creates a priority-classified support ticket, notifies the right team member and keeps the customer fully informed throughout.
When a conversation exceeds AI scope, it transfers to the right team member with complete conversation history, customer profile and order details. No recap. No context lost. No friction whatsoever.
Scarvion AI Voice Agent delivers natural, fluent voice conversations with your global customers — on your website or by phone — in most major languages. No robotic IVR. No hold times. No language barriers stopping a sale.
Scarvion AI Voice Agent speaks with natural cadence, contextual awareness and emotional intelligence — handling product questions, order status, returns and support calls exactly like a trained human agent, around the clock.
Your customers shop globally. Scarvion AI Voice Agent automatically detects and responds in the customer's preferred language — English, French, Arabic, Spanish, German, Mandarin and more — with native-level fluency that builds instant trust.
Add Scarvion's voice AI widget to your Shopify or WooCommerce store in minutes. Shoppers speak their questions and receive instant, accurate AI voice responses — on desktop and mobile, in any supported language.
Handles inbound customer support calls automatically and triggers outbound AI voice calls for order confirmations, delivery updates, abandoned cart follow-ups and win-back campaigns — zero human agents needed.
Shoppers DM on Instagram, message on WhatsApp, text via SMS and call — simultaneously. Scarvion unifies every conversation into one intelligent inbox, with AI responding across all 9 channels in under 1 second.
AI chat widget embedded on your store — engages visitors the moment they land, answers product questions, guides to checkout and converts browsers into buyers in real time.
Global reach with rich media support and 3× higher response rates than email. Ideal for order updates, abandoned cart recovery and personalized post-purchase follow-up sequences.
98% of SMS messages are read within 3 minutes — the highest open rate of any channel. Perfect for abandoned cart alerts, flash sales and time-sensitive offers that drive immediate conversions.
Automated order confirmations, shipping updates, personalized recommendations and re-engagement campaigns. 500 emails per day included free with every Scarvion account.
AI responds to product DMs directly from your Instagram profile — converting social discovery into purchase intent and routing shoppers straight to checkout, automatically.
Messenger integration handles product inquiries, order questions and customer support directly from your Facebook Business page — with full AI automation and real-time CRM sync.
Engage TikTok shoppers who discover your brand via short-form video. AI responds to DMs, handles product questions and converts viral traffic into completed purchases seamlessly.
AI voice agent answers inbound customer calls — handling order questions, return requests and support conversations in your customers' preferred language with zero hold time.
Voice AI widget embedded on your online store. Customers speak their questions and receive instant, accurate voice responses — available on desktop and mobile in multiple languages.
All 9 channels flow into a single unified inbox — AI responds across all of them simultaneously, in real time, 24 hours a day.
Scarvion detects both abandoned carts and abandoned checkouts in real time via Shopify and WooCommerce webhooks — then triggers a precisely timed, personalized multi-channel recovery sequence automatically. No human needed. No revenue left behind.
The moment a shopper adds items to their cart or starts checkout and leaves without completing the purchase, Scarvion detects it in real time via your Shopify or WooCommerce webhook — within seconds.
AI fires a personalized SMS within 5 minutes — referencing the exact products left behind, creating urgency with a limited-time offer and including a direct one-click return link to the abandoned cart or checkout page.
If the SMS goes unanswered, a personalized recovery email is automatically sent — featuring product images, social proof, a customer review and a clear call-to-action with an exclusive discount code.
The final recovery message is sent via WhatsApp — featuring product images, a compelling message and two action buttons: "Complete My Order" and "Talk to a Human." Rich media drives 3× higher engagement than text alone.
When the customer converts, the sequence stops immediately, the CRM contact record is updated with the completed purchase, the pipeline stage advances and a post-purchase follow-up is scheduled automatically.
Your AI sales agent does not wait for customers to ask. It proactively engages, recommends the right products at the right moment, delivers personalized discount offers and re-engages dormant customers — generating measurable incremental revenue 24/7.
AI analyses browsing behaviour, purchase history and real-time session data to recommend the most relevant products at precisely the right moment — increasing average order value by up to 28% automatically.
AI identifies the perfect upsell and cross-sell opportunities during conversations — suggesting complementary products, premium alternatives and bundle offers that increase the order value without feeling pushy.
AI identifies high-intent hesitant buyers and delivers a personalized discount code at exactly the right moment — never over-discounting, never devaluing your brand, always maximizing conversion probability.
AI identifies customers who have not purchased in 30, 60 or 90 days and automatically sends personalized win-back messages with new arrivals, exclusive member discounts and compelling social proof — turning lost customers into repeat buyers.
Scarvion connects directly to your existing tech stack via OAuth, REST API and webhooks — no developers required. Your AI starts reading orders, customers and products from the first minute you connect.
Create your Scarvion account and connect Shopify via OAuth or WooCommerce via REST API in a single click — no API keys to manage, no code to write. Your full product catalog, customer list and order history sync instantly.
Scarvion activates webhooks for real-time event tracking — new orders, abandoned carts, incomplete checkouts, product updates and customer actions. Your AI responds to every event the moment it happens, not hours later.
Our team configures your AI support agent, sales agent, abandoned cart recovery flows and marketing automations during your free onboarding session — tailored to your store, your products and your brand voice.
From the moment you activate, your AI responds to every customer message, tracks orders, recovers carts and runs personalized campaigns. Your first abandoned cart recovery may happen within minutes of going live.
Full Shopify integration via OAuth — orders, customers, products and inventory all available to your AI in real time. Abandoned cart and checkout events trigger automatically via Shopify webhooks.
Deep WooCommerce integration via REST API and webhooks — your AI reads orders, customers and products in real time. Supports variable products, subscriptions, bundles and multi-currency stores.
Scarvion does not just respond to customers — it proactively markets to them. Behaviour-triggered campaigns that fire at the perfect moment, across the right channel, every time. Zero manual scheduling required.
Trigger product drops, promotional offers, cart reminders and win-back campaigns based on customer behaviour, purchase history and real-time session events — no manual scheduling, ever.
Target campaigns by purchase activity, engagement level, geographic location and product interest. Dynamic segments update automatically so every campaign always reaches precisely the right audience.
Automate Instagram, Facebook, Pinterest, LinkedIn, TikTok and YouTube posts alongside your email and SMS campaigns — consistent branding, coordinated timing, maximum channel visibility with zero manual effort.
After every purchase or resolved support interaction, AI automatically sends review requests and referral invites at peak satisfaction — turning happy buyers into brand advocates and organic growth channels.
Launch time-sensitive flash sales across SMS, WhatsApp and Email simultaneously — with AI personalizing each message per customer segment for maximum urgency, relevance and conversion impact.
Coordinate campaigns across all 9 channels from one workflow. AI ensures no customer receives duplicate messages — channel selection is intelligent, timing is perfect and every result is fully measurable.
eCommerce stores using Scarvion see measurable improvements in cart recovery rates, support efficiency, conversion performance and customer lifetime value — all within the first weeks of going live.
No technical complexity. No developers. Our eCommerce AI experts handle the entire setup — connect your store, configure your agents and launch your automations — all included at zero extra cost.
Sign up at scarvion.com/sign-up and connect Shopify or WooCommerce in one click. No API keys, no code, no technical knowledge required. Our team immediately schedules your free setup call — included with every account, no extra charge, ever.
✓ Free Expert Setup IncludedOur team connects your 9 channels, configures your AI support and sales agents, activates abandoned cart and checkout recovery and launches your marketing automations. Your first cart recovery could happen within the hour of going live.
✓ First Results Same Day
Join eCommerce stores worldwide using Scarvion to recover abandoned carts, automate customer support, deliver personalized marketing and convert more customers — across every channel, 24 hours a day.
7-day free trial · Credit card required · Free setup included · Cancel anytime