AI Support Agent
Resolves FAQs, order tracking queries, return requests and support tickets instantly — 24/7 — without manual intervention. Handles 80% of all customer queries autonomously.
80% Auto-Resolved
eCommerce · Shopify · WooCommerce · Amazon
Scale Your eCommerce Store
with Scarvion AI System
Build a scalable eCommerce business engineered for growth, efficiency and market leadership. Your AI agent handles support, sales, abandoned cart recovery and omnichannel marketing — 24/7, across every channel your customers already use.
Free account · Free Setup · No credit card required
62%
Carts Recovered
9+
Channels
80%
Less Support Work
3×
More Conversions
+62%
Cart recovery rate
99%
Customer satisfaction
The All-In-One eCommerce AI Platform
Full Command of Your Store's
Entire Customer Lifecycle
One intelligent system that handles every customer-facing operation — from first message to repeat purchase — fully automated, always active, always converting.
Abandoned Cart & Checkout Recovery
Detects abandoned carts and incomplete checkouts in real time, then triggers personalized multi-channel recovery sequences with timed discount codes — recovering up to 62% of lost revenue.
62% Revenue RecoveredAI Sales Agent
Proactively recommends products, delivers personalized discount offers, drives upsells and re-engages dormant customers — generating measurable incremental revenue without any manual effort.
3× Conversion RateMarketing Automation
AI-powered SMS, Email and WhatsApp campaigns triggered by customer behaviour, purchase history and real-time segments — delivering the right message at precisely the right moment.
SMS · Email · WhatsAppAI Support Agent — Live Conversation Examples
Your AI Support Agent Resolves
80% of Queries — Instantly, Autonomously
From "Where is my order?" to complex return requests — your AI support agent delivers accurate, empathetic responses in under 1 second, 24 hours a day, across every channel. See exactly how it responds below.
AI
Scarvion Support Agent
Online · Responds in <1s
WhatsApp
💬 WhatsApp · New conversation
Do you offer free shipping? And what's your return policy?
Hi there! 😊 Great questions — here's everything you need to know:
✅ Free shipping on all orders over $75, delivered to 47 countries worldwide.
✅ Returns: 30-day hassle-free policy. Message us your order number and we send a prepaid return label — no questions asked.
Can I help you with anything else today?
✅ Free shipping on all orders over $75, delivered to 47 countries worldwide.
✅ Returns: 30-day hassle-free policy. Message us your order number and we send a prepaid return label — no questions asked.
Can I help you with anything else today?
Perfect! What about express delivery?
Express delivery is available at checkout for an additional $12.99 — guaranteed delivery within 2–3 business days to most locations. 🚀
📱 SMS · New conversation
Where is my order? I placed it 4 days ago and haven't heard anything
Hi Sarah! 👋 Let me check that for you right now.
Your order #EC-58291 was dispatched on April 10 via DHL Express and is currently in transit — estimated to arrive tomorrow between 9 AM and 6 PM.
📦 Track live: dhl.com/track/9284761023
Your order #EC-58291 was dispatched on April 10 via DHL Express and is currently in transit — estimated to arrive tomorrow between 9 AM and 6 PM.
📦 Track live: dhl.com/track/9284761023
Thanks! Can you send me updates when it's out for delivery?
Absolutely — I have enabled real-time SMS delivery alerts for your order. You will receive an update the moment it is out for delivery and again when it is delivered. ✅
📸 Instagram DM · New conversation
I received the wrong item — I ordered a black jacket but received a blue one
I sincerely apologise for that, James — this should not have happened and we will make it right immediately. 😔
I have created a priority support ticket for your case and notified our fulfilment team. You will receive the correct Black Jacket via express shipping at no cost, and you are welcome to keep the incorrect item. Our team will confirm within 2 hours.
I have created a priority support ticket for your case and notified our fulfilment team. You will receive the correct Black Jacket via express shipping at no cost, and you are welcome to keep the incorrect item. Our team will confirm within 2 hours.
Priority Ticket #4821 · Team notified · ETA 2 hours
Real-Time Order Tracking — "Where Is My Order?"
AI pulls live order data directly from Shopify or WooCommerce and responds in under 1 second with courier name, tracking number and precise delivery estimate. Zero wait time. Zero manual lookup.
Instant FAQ Responses — Shipping, Returns, Product Specs
AI answers 100% of repetitive customer questions instantly — shipping timeframes, return windows, size guides, payment methods — trained on your store's complete knowledge base from day one.
Automatic Ticket Creation for Complex Requests
When a query requires human attention — wrong items, damage claims, refund requests — AI creates a priority-classified support ticket, notifies the right team member and keeps the customer fully informed throughout.
Intelligent Handoff to Human Team — Full Context Preserved
When a conversation exceeds AI scope, it transfers to the right team member with complete conversation history, customer profile and order details. No recap. No context lost. No friction whatsoever.
AI Voice Agent · Multilingual · eCommerce
Your Store Speaks
Every Customer's Language
Scarvion AI Voice Agent delivers natural, fluent voice conversations with your global customers — on your website or by phone — in most major languages. No robotic IVR. No hold times. No language barriers stopping a sale.
Natural-Sounding AI Voice — Not a Robotic IVR
Scarvion AI Voice Agent speaks with natural cadence, contextual awareness and emotional intelligence — handling product questions, order status, returns and support calls exactly like a trained human agent, around the clock.
Speaks Most Major Languages — Natively and Fluently
Your customers shop globally. Scarvion AI Voice Agent automatically detects and responds in the customer's preferred language — English, French, Arabic, Spanish, German, Mandarin and more — with native-level fluency that builds instant trust.
Web AI Voice Widget — Embedded Directly on Your Store
Add Scarvion's voice AI widget to your Shopify or WooCommerce store in minutes. Shoppers speak their questions and receive instant, accurate AI voice responses — on desktop and mobile, in any supported language.
Inbound & Outbound AI Phone Call Automation
Handles inbound customer support calls automatically and triggers outbound AI voice calls for order confirmations, delivery updates, abandoned cart follow-ups and win-back campaigns — zero human agents needed.
AI Voice Agent — Active
Speaking naturally in your customer's language
"Hi! I can see you have a question about your order. Let me check that for you right now..."
Supported Languages
🇬🇧 English
🇫🇷 French
🇦🇪 Arabic
🇪🇸 Spanish
🇧🇷 Portuguese
🇩🇪 German
🇨🇳 Mandarin
🇹🇷 Turkish
🇮🇳 Hindi
+ More
9 Channels · One Unified Inbox
Your Customers Are Everywhere.
Your AI Agent Never Misses One.
Shoppers DM on Instagram, message on WhatsApp, text via SMS and call — simultaneously. Scarvion unifies every conversation into one intelligent inbox, with AI responding across all 9 channels in under 1 second.
Live Chat
AI chat widget embedded on your store — engages visitors the moment they land, answers product questions, guides to checkout and converts browsers into buyers in real time.
On-store widget
WhatsApp
Global reach with rich media support and 3× higher response rates than email. Ideal for order updates, abandoned cart recovery and personalized post-purchase follow-up sequences.
3× Response Rate
SMS
98% of SMS messages are read within 3 minutes — the highest open rate of any channel. Perfect for abandoned cart alerts, flash sales and time-sensitive offers that drive immediate conversions.
98% Open Rate
Email
Automated order confirmations, shipping updates, personalized recommendations and re-engagement campaigns. 500 emails per day included free with every Scarvion account.
500/day Free
Instagram DM
AI responds to product DMs directly from your Instagram profile — converting social discovery into purchase intent and routing shoppers straight to checkout, automatically.
Social Commerce
Facebook DM
Messenger integration handles product inquiries, order questions and customer support directly from your Facebook Business page — with full AI automation and real-time CRM sync.
Messenger integrated
TikTok
Engage TikTok shoppers who discover your brand via short-form video. AI responds to DMs, handles product questions and converts viral traffic into completed purchases seamlessly.
Social-to-Sale
Phone Calls — AI Voice
AI voice agent answers inbound customer calls — handling order questions, return requests and support conversations in your customers' preferred language with zero hold time.
Zero Hold Time
Web AI Voice
Voice AI widget embedded on your online store. Customers speak their questions and receive instant, accurate voice responses — available on desktop and mobile in multiple languages.
On-store widget
Every Channel. One Dashboard. Zero Missed Messages.
All 9 channels flow into a single unified inbox — AI responds across all of them simultaneously, in real time, 24 hours a day.
Core Growth Engine · Email · SMS · WhatsApp
Your Highest-ROI Channels.
Deep Segmentation. Maximum Revenue.
Scarvion turns email, SMS and WhatsApp into precision revenue machines — with behavioural segmentation, Shopify lifecycle campaigns and analytics that show exactly what's driving sales.
48%
Average open rate
Email Campaigns
Behaviour-triggered lifecycle sequences — welcome series, post-purchase flows, win-back campaigns and VIP loyalty emails — all personalized to Shopify customer data in real time.
Segment by LTV, order count & last purchase
Post-purchase upsell & cross-sell sequences
Revenue attribution per campaign
Real-time open, click & conversion tracking
94%
Average open rate — read in <3 min
SMS Retention Campaigns
High-impact retention sequences that cut through inbox noise. Flash sales, re-order nudges, loyalty rewards and cart recovery — hitting customers on the highest-engagement channel in eCommerce.
Retention sequences for at-risk segments
Flash sale & limited-offer broadcasts
2-way reply handling via AI agent
Opt-in management & compliance built in
4×
Higher engagement vs email
WhatsApp Commerce Flows
Conversational commerce at scale. Order confirmations, shipping updates, personalized product recommendations and discount codes delivered inside the app your customers open 23× per day.
Order & shipping notification automation
Personalized product recommendation flows
Win-back campaigns with exclusive discounts
Group broadcasts + 1-to-1 chatbot replies
Deep Segmentation
Auto-updated from Shopify in real time
Live sync
VIP Buyers
284
3+ orders · High LTV · Last 90d
Loyalty flow
New Customers
1,240
First purchase · Last 30d
Welcome series
Active Buyers
3,180
2+ orders · Last 90d
Upsell seq.
At-Risk
892
No order 90–180d
Retention SMS
Lapsed
431
No activity 180+d
Win-back flow
Cart Abandoners
2,064
Abandoned cart <24h
Recovery seq.
Shopify Lifecycle Campaigns
Welcome
Email Day 0
First Buy
SMS nudge
Post-Order
WhatsApp
Upsell
Email D+7
Re-order
SMS D+30
VIP
WhatsApp
Campaign Analytics
Last 30 days
$0.89
Revenue per email sent
28%
SMS click-through rate
65%
WhatsApp response rate
3.4×
Campaign ROI vs paid ads
Revenue attribution by channel
Email 42%
SMS 35%
WhatsApp 23%
Shopify & WooCommerce · Real-Time Data Sync
Every Shopify Data Point.
Live in Scarvion. Instant AI Action.
Scarvion connects directly to your Shopify store via OAuth — syncing products, carts, orders, customer profiles and real-time activity into one AI-powered system that acts on every signal automatically.
Products
Price, inventory, variants & metadata synced live
Live sync
Carts
Abandoned cart & checkout detection in <1 second
Webhook
Orders
Status, fulfilment, refunds & tracking synced instantly
Real-time
Customer Profiles
LTV, purchase history, tags & segments auto-built
360° view
Customer Activity
Store interactions & behaviour signals in real time
Behaviour AI
Live Store Activity Feed
Now
Cart abandoned — Sofia M.
2 items · $127.00 · Triggered SMS recovery
2s
Order #4821 placed — James T.
$89.00 · Post-purchase WhatsApp sent
18s
Product viewed 3× — Maria K.
Running Shoes Pro · Upsell email queued
41s
Search: "waterproof jacket" — Alex R.
No results · AI recommendation triggered
1m
Order #4819 shipped — Lena H.
Tracking updated · WhatsApp notification sent
3m
Customer 360° Profile
Live from Shopify
S
Sofia Martinez
Customer since Mar 2023 · VIP
$1,840
Lifetime value