Ecommerce Customer Journey Orchestration

Create Personalized Shopping Journeys That Drive Engagement, Conversions & Loyalty

Scarvion orchestrates AI Agents, customer data, and automation to deliver personalized ecommerce experiences across every touchpoint — from product discovery and purchase to post-sale support and customer retention.

More sales conversions
48%Higher open rate
+38%Revenue per customer
67%Customer retention
<1sAI response time
Your Engine For Every Shopping Journey

Build Journeys Shoppers Actually Follow

Build Without Code

Launch personalized shopper journeys in minutes with a visual, drag-and-drop builder.

Personalize With AI Agents

AI Agents read intent, behavior, and purchase history to guide every shopper's next step.

Act The Moment It Matters

Trigger journeys from live shopper behavior — a cart, a browse, a restock — instantly.

Stay Consistent Everywhere

Coordinate email, SMS, WhatsApp, and web from one view, so every channel feels like one brand.

The Disconnected Shopping Journey

Every Disconnected Step Is a Lost Sale

Shoppers move across channels faster than most stores can follow — and every gap in that journey is revenue quietly walking away.

Carts Abandoned, Never Recovered

Shoppers leave without checking out, and no journey brings them back at the right moment.

Generic Recommendations

Every shopper sees the same products, regardless of what they've actually browsed or bought.

Channels That Don't Talk

Email, SMS, and WhatsApp run separately, so shoppers get repeated or conflicting messages.

One-Time Buyers, No Second Visit

Without a retention journey, first purchases rarely turn into repeat customers.

AI Agent Orchestration

AI Agents That Understand Every Shopper

01 · AI Shopping Agent

Turn Product Discovery Into Purchases

AI Agents guide shoppers from first browse to checkout with real-time recommendations, instant answers, and personalized assistance — 24/7.

Product DiscoveryAI RecommendationsSales Conversion
Try Scarvion Free
Sales conversions
02 · AI Marketing Agent

Turn Customer Data Into Personalized Engagement

AI Marketing Agents analyze behavior, preferences, and purchase history to send the right message, offer, or product — automatically.

EmailSMSWhatsAppRetention
Launch Campaigns Free
+38%Revenue per customer
Real-Time Engagement

Never Miss a Shopper Moment

03 · Live Behavioral Triggers

Act the Instant a Shopper Acts

Launch journeys the moment a shopper abandons a cart, browses a category, or a saved item comes back in stock — no delay, no missed window.

Cart RecoveryRestock AlertsLive Triggers
See It In Action
<1sAI response time
Omnichannel Engagement

One Brand, Every Channel Shoppers Use

04 · Unified Channels

Engage Customers Wherever They Connect

Coordinate email, SMS, WhatsApp, live chat, and social messaging from one interface — so tone, timing, and offers stay consistent no matter where a shopper opens first.

9 ChannelsOne InboxConsistent Brand
See All Channels
9+Channels unified
Ecommerce Journey Library

Journeys Built for Every Stage

Product Discovery

Guide new visitors to the right products based on what they're actually looking for.

Cart Recovery

Re-engage shoppers who leave without checking out, at exactly the right moment.

Post-Purchase Engagement

Turn a single order into a relationship with updates, reviews, and cross-sell moments.

Customer Reactivation

Bring quiet shoppers back with journeys built around what they bought before.

Loyalty & Retention

Reward repeat shoppers with personalized offers that make coming back effortless.

Restock Alerts

Notify shoppers the instant a saved or sold-out item is available again.

Got Questions?

Everything You Need to Know

What is customer journey orchestration in Scarvion?+

It's how Scarvion connects AI Agents, shopper data, and automation into one personalized path — from first visit to repeat purchase — across every channel a shopper uses.

How is this different from basic email automation?+

Traditional automation sends the same journey to everyone. Scarvion's AI Agents personalize each step based on real shopper behavior, adjusting content, timing, and channel in real time.

Do I need a developer to build a journey?+

No. The visual journey builder is designed for marketing and ecommerce teams — no code required to launch or edit a journey.

Which channels can a journey include?+

Email, SMS, WhatsApp, live chat, and social messaging can all be coordinated within a single journey.

Can journeys respond to real-time shopper behavior?+

Yes. Journeys trigger instantly from live behavior — cart abandonment, browsing activity, or a restocked item — rather than waiting on a scheduled send.

Does Scarvion work during high-traffic periods?+

Yes. Journeys hold up during peak periods like sales events and seasonal spikes, without slowing down personalization.

Start Turning Shopping Journeys Into Lasting Customers

Free account. Free setup. Live across every channel in minutes.