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Everything About Your
Customer Engagement Platform

Answers on how Scarvion's AI Agents and automation help you engage, convert, support and retain customers across every channel. Still have questions? Book a free demo and our team will walk you through everything live.

Platform & Features
Scarvion is a Customer Engagement Platform powered by AI Agents and automation. It orchestrates personalized journeys — discovery, conversion, support, and retention — across every channel your customers use, using advanced AI to understand queries, respond instantly, and perform tasks like answering FAQs, qualifying leads, booking appointments, managing support requests and routing conversations — all without manual intervention.

By integrating seamlessly into your website, messaging channels and CRM workflows, Scarvion ensures you capture every opportunity, improve response times and deliver consistent, personalized experiences that grow revenue and operational efficiency.
Customer Engagement Platform
Scarvion is built for all kinds of businesses looking to scale faster with automation and intelligent workflows — including:
  • Retail and ecommerce stores (Shopify, WooCommerce)
  • Service businesses — clinics, salons, consultants, agencies
  • Restaurants and hospitality
  • Manufacturing and industrial companies
  • Startups and SaaS companies
  • Multi-location enterprises
If your business depends on customer conversations, follow-up and bookings — Scarvion was built for you.
Yes — Scarvion is built to scale with startups from day one. Instead of stitching together a chatbot, a CRM, an email tool and a booking system, startups get one Customer Engagement Platform — AI Agents, automation, CRM and marketing — for a fraction of the cost. You get enterprise-level customer engagement before you've hired your first support or sales rep.
Built for Startups
Yes. Scarvion connects directly with Shopify and other ecommerce platforms, and your AI Sales Agent handles product discovery, abandoned cart recovery, order updates and post-purchase engagement automatically — turning one-time buyers into repeat customers without adding headcount to your support team.
Built for Ecommerce
Yes. Retail businesses use Scarvion's AI Agents to answer product questions, book in-store appointments or consultations, send personalized promotions and follow up automatically after a purchase or store visit — all from one dashboard instead of juggling separate apps for texting, email and reviews.
Built for Retail
Scarvion automates your entire customer lifecycle. Key automations include:
  • Customer engagement and real-time conversation responses
  • Follow-up sequences via SMS, Email and WhatsApp
  • Online bookings, appointment confirmations and reminders
  • Customer support through AI voice and chat
  • Review requests and referral invites
  • Sales pipelines and lead nurturing workflows
  • Order status updates and abandoned cart recovery
  • Email and SMS marketing campaigns
  • Ticket creation and support management
80% Less Manual Work
Scarvion gives you real-time dashboards and reports across your entire operation:
  • Customer activity and engagement metrics
  • Campaign performance (SMS, Email, WhatsApp)
  • Team productivity and response times
  • Sales funnel performance and pipeline value
  • Website traffic and AI Agent conversation analytics
  • Lead conversion rates by channel
  • Follow-up sequence performance
Every dashboard updates in real time so you always know exactly what's working.
Yes — fully customizable. You can adjust the AI's tone, personality, conversation goals, response scripts and knowledge base to perfectly match your brand. Each AI role (Sales Bot, Support Bot, Booking Bot, Technical Bot) can be configured independently with its own identity, objectives and escalation rules. Scarvion is not a generic chatbot — it is your AI, built around your business.
100% Personalized
Yes — reputation management is built into the platform. Your AI Agent automatically requests reviews after a completed booking, purchase, or support conversation, then routes them to Google and other review sites. Customizable review widgets let you showcase your best feedback on your website, and every new review is tracked in one dashboard alongside the rest of your customer engagement data.
Automated Review Requests
Channels & AI Capabilities
Scarvion's AI communicates across 9 channels from one dashboard:
  • 📧 Email — automated responses and follow-up sequences
  • 💬 Live Chat — real-time support on your website
  • 📱 SMS — high open-rate direct messaging (98% open rate)
  • 📞 WhatsApp — global messaging with rich media support
  • 📘 Facebook DM — Messenger integration and social engagement
  • 📸 Instagram DM — direct messaging and visual interaction
  • 🎵 TikTok — short-form video platform direct support
  • 📞 Phone Calls — AI voice inbound and outbound calling
  • 🎙 Web AI Voice — voice chatbot embedded directly on your website
9 Channels · One Dashboard
Yes — intelligent handoff is built in. Scarvion's AI detects when a conversation requires human attention based on intent, complexity or emotion. It instantly transfers to the right team member with the full conversation history preserved — no recap needed. After resolution, the AI automatically re-engages for follow-up, satisfaction surveys or upsell opportunities.
Yes. Scarvion's booking AI syncs with your calendar, presents real-time availability, confirms appointments and sends automatic reminders — all inside a single conversation on any channel. No manual back-and-forth, no missed appointments.
62% More Bookings
Yes — fully automated. You configure the sequence once, and Scarvion re-engages every lead automatically. Typical multi-step sequences include SMS at T+5 minutes, Email at T+24 hours and WhatsApp at T+48 hours. If a contact responds at any point, the sequence stops. The free plan includes 500 emails/day — no extra charge.
Yes. Scarvion's AI Voice Agent handles inbound and outbound phone calls with natural, real-time conversation — booking appointments, answering questions, and transferring to a live team member the moment a call needs a human touch. Every call is logged with a full transcript and performance report, so you always know how your AI Agent is doing.
AI Voice Agent
Integrations, API & Technical
Yes. Scarvion connects with Shopify, WooCommerce and 1,300+ other platforms to automate workflows including order tracking, abandoned cart recovery, customer segmentation and personalized marketing. Popular integrations include Google Calendar, Calendly, HubSpot, Mailchimp, Zapier, Make (Integromat), Stripe and many more.
1,300+ Apps Connected
Yes. Scarvion provides full API access so developers can build custom integrations, push and pull data between systems, and extend platform functionality to match unique business workflows. The API supports contact management, conversation triggers, pipeline updates, automation events and more. Contact our team for API documentation and access.
REST API Available
Yes. Scarvion supports webhooks so you can trigger real-time actions in external systems the moment an AI Agent event occurs — such as a new lead captured, a booking confirmed, a message received or a pipeline stage updated. This enables deep, bidirectional automation between Scarvion and your entire tech stack.
Yes. Scarvion integrates with Zapier and Make (Integromat), allowing you to connect it with thousands of additional tools — no coding required. Build automated workflows that trigger actions in your CRM, email tools, spreadsheets, project management apps and more based on Scarvion events.
Yes. Scarvion provides a lightweight JavaScript embed that you paste onto any website in seconds — Webflow, WordPress, Shopify, Squarespace or custom-built sites. No developer needed. The chat widget, AI voice widget and lead forms can all be embedded and go live instantly.
Works on Any Website
Yes. Scarvion has a dedicated mobile app so you and your team can monitor conversations, manage your pipeline, track performance and respond to customers on the go — from any device. The app keeps you connected to your AI system around the clock.
Yes. Scarvion connects directly with Shopify and other ecommerce platforms to sync orders, contacts and payments in real time, with shipping automation for order fulfillment. Combined with your AI Sales Agent, abandoned carts, order updates and post-purchase engagement all run automatically — no manual follow-up needed.
Ecommerce Sync
Yes. Scarvion's prospecting tools evaluate a business's website, SEO and marketing performance in seconds, then package the findings into a shareable audit report you can send by email or SMS — a strong opener for sales outreach and a fast way to show prospects exactly what you'd improve for them.
Prospecting & Audit Reports
Setup & Implementation
Getting started takes just 2 steps:

Step 1: Sign up at scarvion.com/sign-up — no technical setup needed. Our team contacts you to schedule your free onboarding session.

Step 2: Connect your social channels and apps. Our experts configure your AI system, set up your automations and go live with you — all included at no extra charge.
✓ Live in Under 5 Minutes
No technical skills required. Scarvion is built for business owners and teams — not developers. The platform has an intuitive dashboard where you configure AI roles, connect channels and build automations through a simple visual interface. Our free setup team handles the technical configuration for every new account.
Free Expert Setup Included
Most businesses are live in under 5 minutes. With our free setup assistance, our team connects your channels, configures your AI Agents and activates your automations — all the same day you sign up. No waiting, no complexity, no developer involvement needed.
Yes. Scarvion lets you launch courses, memberships and a fully branded community — all connected to the same customer data and AI Agents that power your marketing and support. Track engagement, gamify participation with points and badges, and turn your community into another retention channel instead of a separate, disconnected tool.
Courses & Communities
Plans, Pricing & Billing
Yes — 7 days free. You get full access to the Scarvion platform during your trial — AI Agents, CRM, automation, marketing and all features included. A credit card is required to activate the trial, but you will not be charged if you cancel before the trial ends. Cancel any time directly from your account settings.
✓ 7-Day Free Trial
Scarvion offers two AI usage options:

Pay-as-you-go: $0.06 per AI message — ideal for businesses with lower or unpredictable conversation volumes.

Unlimited AI: $400/month flat — no per-message charges, no limits, predictable costs. Best for high-volume businesses that want maximum usage without worrying about usage fees.
$0.06/msg · or · $400 Unlimited
Yes, anytime. You can upgrade, downgrade or switch between AI usage plans directly from your account settings. Your billing adjusts automatically based on your new plan — no manual process, no support ticket needed. There are no long-term contracts or cancellation fees.
Yes — cancel anytime, no penalty, no questions asked. Cancel directly from your account settings at any moment. If you cancel during your 7-day free trial, you will not be charged. There are no exit fees and no long-term commitments. You are always in full control.
The Scarvion plan starts at $17/month + AI usage and includes:
  • AI Agents on 9 channels (Email, SMS, WhatsApp, Live Chat, Facebook DM, Instagram DM, TikTok, Phone Calls, Web AI Voice)
  • CRM, Calendar, payment management
  • SMS, Email, WhatsApp marketing
  • Automation powered by AI
  • Visual sales pipeline
  • Webhook, MCP, API
  • Free expert setup session
  • Real-time analytics and reporting
Full Platform Access From Day One
Still have a question? Our experts will answer everything in a free 1-on-1 demo session.